This charge is imposed by a lender on a borrower to cover costs incurred during the mortgage application.

Money borrowed without security or contributed my minority shareholders. Acronym is pronounced ?opium?, to reflect the power it can have over people who forget it must be paid back.

Non-pension benefits received by a retired employee.

The state of a process when outputs / samples are no longer within statistical control. A control chart of such a process will show data points that are not clustered around the

Structures that are covered by homeowner insurance, but that are not part of the main property (e.g. sheds, garages, gazebos).

Classification term that applies to costs not recorded as direct labor, direct material or overheads.

Listed at the top of airline tickets, this is the first flight in an itinerary.

1. Going out (e.g. a flow) or leaving (e.g. passengers). 2. The first leg of a voyage (i.e. the departing flight).

Non-NASDAQ / OTC followed securities that don?t observe normal trade regulations.

Money that the company must pay out (e.g. salaries, supplies, rents, taxes). Hopefully, the total outbound cash flow will be less than inbound cash flow (i.e. money coming into the business).

The storage, transport and distribution of goods to customers.

Operating costs that exceed income generation.

Adverts displayed outside buildings and along the roadside.

A publication of which no copies remain for sale or distribution.

1. A statistical data point that lies outside of normal distribution. 2. A person who lives or works far from major conurbations.

Classification term that applies to small liabilities, or interest-free liabilities that are payable for a period of more than one year.

Work that is considered beyond the scope of the original contract, requiring an alteration to the cost or price.

Transferring money from one account to another, to pay for products or services.

Any treatment an insurance policy holder receives that is outside of the usual service area.

1. The whole process an input / output system undergoes to progress from initial to final state (which will be identical). 2. The average time to liquidate merchandise or raw materials.