A person or business selling goods to the public as against a person or business selling to another business.

The number in years that records must be kept as stated by law.

The act of being in retirement from working and with no plans to return to work.

1. The removal of any asset after its sale. 2. Forced or voluntary withdrawal from the job market. 3. Withdrawing a document from circulation. 4. The discharge or satisfaction of an obligation.

The alteration of computer graphics, photograph or an art work to restore it to its original form or to enhance features or to remove blemishes or unwanted material.

The layoff of employees that is forced by the company’s economic position.

Electronic commerce term where a specific transaction performed by a credit card is asked for by the issuer of the credit card.

A date that may be included in a policy from where no other claims can be made.

Practiced by the credit card industry where the interest rate is increased and it covers item that were purchased at a lower credit rate.

The pricing in contracts that will reflect performance or new cost data at hand and is decided after a set protion of work has been carried out.

The action of modifying present equipment with new parts to enable it to perform its job.

The final that is to be paid on rating plan that is retrospective.

A rating system where an employerpays a part of an employee’s cost for any health care.

If a commission is paid on a full policy and the policy is cancelled early, a part of the commission needs to be returned.

An authorisation number provided when a customer returns an item for a refund.

An inflow of cash from sale of capital assets, depreciation or savings on tax that is not related to other eatained or accumulated earnings.

The provision in an insurance policy that states if the insured dies between certain dates, the policy a face value and the cash value on the date of the death of the

A benefit equal to the amount of premiums paid, minus claim amounts, will be paid during a set period of time if claims don’t exceed a set percentage of premiums paid.

Any profit that an advertiser makes that is based on what is spent for promotion.

A ratio that measures the investment profitability in relation to the assets that are being managed.