2 sets of assumptions by managers about employees and which can be self-fulfilling prophecies. Theory X assumes that (1) people won’t like work and will avoid if possible and (2) they need

Drug alternative with a different make up chemically but will treat a condition the same manner as other drugs.

Tern for describing different drugs to treat a condition the same way as the usually used drugs.

In a time and motion study, it is the base elemental motion representative of one of 18 standardized motions developed by Frank and Lillian Gilbert.

Commercial heat unit. One thermo =1000,000Btu, 97 cubic feet of natural gas, 29.3 kWh.

Discharge of hot water from an industrial process able to kill life in the water and to disrupt the ecosystem.

Study of laws that govern the transformation of heat energy into and from other energy forms. There are 3 laws and a Zeros law of thermodynamics.

Plastics that can be shaped by applying heat and pressure.

Hard plastic formed into one shape that cannot easily formed into another shape.

Device that senses temperature and will turn an appliance or circuit off or on when the required temperature has been reached.

Inexpensive computer setup serving as a user interface in server/client architecture.

A research institute that is staffed with experts that are engaged for discussing policy issues of government and business.

Strategy used in developing creative and critical thinking.

Using threats, coercion, mental or physical torture to get information or a confession from an accused prisoner.

Check that has been endorsed by the payee to a new party who then becomes the holder of the check.

Legislation that can hold a third party contributing to damage or injury of another party.

Non-profit or voluntary economy sector serving as ‘an intermediary space between business and government where private energy can be deployed for public good’ as stated by Jim Joseph. Also known as tertiary

Name that groups all the poorest nations of Africa, Latin America, Asia and the Middle East that have a colonial past and are developing, less developed or a least developed country.

Liability insurance bought by an insured from the insurer to protect against claims from another party.

The property of a gel to turn into a fluid under pressure and to return a gel when pressure is released.