Category: V

Government agency providing services to US veterans.

Real-time two way transmission of video and audio signals over a LAN or the internet. Also known as video teleconferencing.

Mobil environment for work with telecommunication access. See hoteling.

Health insurance plan covering vision care.

Insight into a customer’s wants, needs and preferences through indirect and direct questioning.

Metric unit of electrical potential. Equal to the steady flow of one amp current against one ohm of resistance

Part of a not-for profit- segment of the economy where quasipublic institutions are exclude. Such as hospitals.

Derogatory term used for investment and funding taking in fair advantage of a situation.

1. Assessing an action to determine it is complete, correct, implemented and delivering the correct outcome.2. Assessment of the degree that an instrument will measure accurately; technique opt test used to predict

Financial statement showing wealth that has been created by the enterprise in an accounting period.

Independent audit of a non-profit organization to determine it is using its money efficiently and effectively. Also known as value for money analysis.

Coherent set of values used by a person, society or organization as standard guiding behavior in situations.

Situation where liquid is trapped in pipes and cannot flow as vapor has formed and is blocking the pipe.

Difference in actual cost of production overhead and the amount that was budgeted for the production overhead.

Abnormal behavior of a market where higher priced goods are bought even though lower priced substitutes are available.

Plan written by an entrepreneur showing how they manage and direct a new business to get to certain goals.

Publication focused on one industry or business. See trade publications.

Holder can veto corporate decisions but not board of director elections.

Treaty that governs international trade defang rights of importers and exporters. Aloes known as UN Convention on Contracts for the International Sale of Goods.

one without physical existence, legal constraints and is an informal alliance.