The Law Dictionary

Featuring Black’s Law Dictionary Free Online Legal Dictionary 2nd Ed.

What is PROCESS MAPPING

A structural analysis of the process flow, through a distinguishement of the performance of the work from how it ought to be done, and how the system ought to perform as opposed to what it was built to perform. The depiction of the measures as a collage on a sheet of paper is done for this technique. The user is able to ‘walkthrough’ the process and observe its functioning by using the process mapping technique.

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